Property Managers, Engineers, Maintenance Staff and Inspectors are constantly moving around buildings and sites performing work and logging details of issues or observations. These professionals also face demanding service schedules, increasingly complex products, and often unpredictable work environments. Providing your workers with the right information and instructions optimises the use of their time and skills where it is most important: in front of customers.

With CMO Mobile Work Orders, these processes can be managed electronically on a handheld device (eg Pocket PC/Palm/Smartphone) and then synchronised wirelessly back to a database where the data can be reviewed and reported on as required. This results in a dramatic improvement in efficiency and quality of service, and is designed to overcome some of the issues traditionally associated with paper based processes:

Exposure to risk by not capturing all the information that should be captured.

Errors made and time spent deciphering and re-entering hand- written notes

Inability to efficiently and effectively analyse data and report on key issues

Data not being effectively used to drive additional business and system processes

Benefits

There are many benefits that your organisation can gain by using the Mobile Work Orders software, all ultimately saving you time and money:

Customer satisfaction: Improves service quality, reliability and efficiency by providing a customer focused approach.

Sales: Provides an automated infrastructure to dynamically match service technicians and service scheduling for maximum revenue and service.

Resource utilization: Supports your field service operatives with wireless enabled applications to increase productivity, improve communications and boost operations.

For further information, or a no-obligation audit of your requirements please contact a CMO Global e-Business Consultant, and we will be happy to demonstrate how Mobile Work Orders software can benefit your on-going or planned property and facility management.