The hospitality innovation to accelerate your enterprise.s ordering process, reduce errors and improve customer satisfaction!

CMOwaiter applies the exciting efficiencies of wireless technology to the hospitality industry. Order pads and pens are replaced by a handheld device as CMO's customised, wireless,
order-taking module streamlines the ordering process on multiple levels from table to kitchen.
CMOwaiter simplifies the ordering process, supporting the waiter and customer through the entire
culinary experience and allowing such benefits as:

Waiters need only leave the floor to deliver food from the kitchen, allowing them to constantly attend to customer needs.
Orders can be placed at will and are instantly transmitted from device to kitchen.
Customised prompts ensure the waiter consistently provides impeccable service from greeting to farewell.
Standard dishes can be easily modified to accommodate any customer whim.
Waiters are alerted through their device when table orders are ready.
Bill printout requests to the central station and other short messages can be sent continuously.

CMOwaiter runs on all major handheld devices (eg. Pocket PC, Palm Pilot etc). The CMOwaiter module can be configured to support varying hospitality service provisions including:

		Table service
		Quick service restaurant
		Casual or fine dining
		Delivery/dispatch
		Bar/night club service

Additionally, CMOwaiter software can be specifically customised to target inhouse issues that have historically frustrated owners, senior managers, employees and customers.

The immediate benefits of CMOwaiter are furthermore supported by the information CMOwaiter collects in databases over time. Managers can access sales history on regular clients, or develop
reports on customer preferences for example, favoured wine and food combinations on Sundays when the weather is good. These reports can then be used for marketing strategies targeting
statistically significant human behaviour patterns.

Additional features you may wish to incorporate into your CMOwaiter solution are included but not exhausted in the list below:

Takeaway / phone ordering interface linked separately to the kitchen and supported by an SMS platform to keep delivery staff and customers up-to-date on order status

Staff timesheets for attendance / hours / rosters (accessible to individual members through password protection) and able to be integrated into accounting.

Central Reporting & Communication for enterprises with more than one location, central management can integrate a top level interface that enables reporting and communication between one, some or all sites, providing a means to understand every complexity and ensure all sites are kept up to date.

CMOwaiter can provide you with everything from a simple "one site" solution for your floor staff, to a more advanced solution. For further information, please contact a CMO Global e-Business
Consultant and we will be happy to demonstrate how CMOwaiter can benefit you.

James Cotton
Solutions Manager
p: +44 (0)709 280 4343
e: james.cotton@cmoglobal.com
w: www.cmoglobal.com